Serving Wilsonville
For Over 30 Years

30775 SW Boones Ferry Rd. Suite D Wilsonville, OR 97070

503-682-8522

Auto Blog

Topic: Service Standards


What You Need to Know from Your Lance's Superior Auto Service Advisor

Monday, 9 October 2017
    Wilsonville drivers may feel intimidated when they take their vehicles to a service center. They have questions but aren't sure how to ask. They don't want to feel embarrassed about their lack of knowledge. They don't want to make the service technician…

Read More

How Does Lance's Superior Auto Know What to Recommend?

Tuesday, 29 August 2017
When you drop your vehicle off at Lance's Superior Auto in Wilsonville, they don't just poke around under your hood looking for stuff to do. Lance's Superior Auto professionals have lists and procedures they follow for different types of service. First…

Read More

What Wilsonville Customers like About Us at Lance's Superior Auto

Tuesday, 18 July 2017
A big part of the service we provide at Lance's Superior Auto for our Wilsonville customers is education. We want you to feel confident with your service decisions. And we're always open to questions from our valued Wilsonville area customers. Even though…

Read More

Speak Up: Talking with Your Lance's Superior Auto Service Advisor

Monday, 22 May 2017
About 80% of the vehicles on Wilsonville roads today are behind on their preventive maintenance schedules. That translates to about 160 million vehicles in the United States that aren't performing as well as they could be - thousands right here in Oregon.…

Read More

Questions to Ask Your Wilsonville Service Advisor

Tuesday, 25 October 2011
We find that a lot of Wilsonville drivers are a little tentative when they talk with their automotive advisors. They want to ask questions but don't want to be embarrassed or seem pushy. Vehicles are very complicated and there's more to know about them…

Read More

On Board Diagnostics for Wilsonville Motorists

Wednesday, 5 October 2011
Some Wilsonville vehicle owners wonder why Lance's Superior Auto and other Wilsonville auto repair shops charge a fee for vehicle diagnostics. Receiving a diagnostic charge at Lance's Superior Auto for a tricky automotive problem shouldn't be a surprise.…

Read More

Wilsonville Customer Detective Work

Thursday, 19 August 2010
One might say the most challenging part of being an automotive service technician at Lance's Superior Auto in Wilsonville is diagnosing a problem before it can be fixed.Cars in Oregon are made up of a bunch of complex systems. There usually could be a…

Read More

Ethics of Automotive Repair in Wilsonville

Thursday, 29 July 2010
We're going to be talking about the ethics of automotive repair. It seems like news outlets really like hit-and-run reporting; they hit everyone from groceries stores to retail to physicians. And the Wilsonville automotive service and repair industry…

Read More

What Wilsonville Automotive Service Consumers Should Know

Thursday, 24 June 2010
There are some things drivers should know about Wilsonville car service and repair. First and foremost, Lance's Superior Auto cares about you and your family's safety. And we really appreciate your business. Lance's Superior Auto in Wilsonville wants…

Read More

Service Center Standard and Procedures

Thursday, 20 May 2010
All Oregon pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to not forget steps. It is also how they can assure a predictable…

Read More

Topics